Delivery and terms of purchase

Order and buy

Ordering is advantageous via our online store. For detailed instructions on buying in our online store. When ordering via our online store, a purchase agreement is only reached when has confirmed the order through an order confirmation. An order confirmation is sent automatically after the order from the online store has been received. When ordering by phone or email, an agreement on purchase is only reached when has confirmed the order through an order confirmation. has ownership and take-back rights to all products until full payment has been made by the customer. To shop with us, you must be 18 years old. All prices include VAT, no other fees. Upon confirmed order, the prices can only be changed by circumstances that does not control, e.g. significantly changed raw material prices, currency changes or changed VAT. Shipping will be added.


Normal delivery time is within 7-14 working days from the time we receive your order. In cases where we have to order an item from one of our suppliers and during the high season, the delivery time may be slightly longer, for example. automatic uncovering line, slings take 1-3 months. Contact our customer service if you want to cancel your order at We reserve the right to any final sale, which may result in partial deliveries or that we replace the item with an equivalent product.

Right of withdrawal

According to the Distance Contracts Act, you as a customer have the right to cancel your purchase within 14 days after you have received the product and without special reason. When using the Right of Withdrawal-Open purchase, the customer pays for return shipping. Always contact us before by email. Always use the return form that was included in your delivery. You can also cancel your purchase before you have picked up the package. But you still pay return shipping.


If you want to complain about a damaged or faulty product, please contact us immediately via e-mail so that we can make a complaint to the supplier. In the event of shipping damage, contact us via email within 5 days from the day the goods were picked up so that we can make a complaint to the carrier. After 5 days, the complaint is not accepted. Also report to the driver for home delivery. Send pictures to us on packaging and on the broken goods. Always fill in the return form that was included in your delivery.

Events beyond our control which could not reasonably have been foreseen, and which affect agreements entered into and commitments on our part, which means that we can not keep the said agreement / commitment, constitute grounds for us being released from our obligations to fulfill the said agreement.

Guarantee sells brand new machines with a guarantee. The product warranty only covers original defects, ie defects that existed when the product was delivered. In the case of, for example, handling errors, errors that have arisen due to incorrect settings, errors that the buyer has caused himself or when we cannot find any errors, the buyer will be charged the cost of any shipping and labor costs.

The product warranty does not apply to defects that have arisen during or after your own change of the product's function and appearance without the written approval of

Your invoice is your guarantee certificate. Keep the document well when needed when using the guarantee.